Returns & Exchanges
At Anna Sui, we want you to be completely in love with your purchase; if you are not satisfied, we accept returns of unworn, unwashed, and tagged merchandise within 30 days of delivery. Please note that fragrance, cosmetics, and final sale items are non-returnable due to hygiene and safety standards.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package the Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Affix Shipping Label
Download and print the prepaid return shipping label provided by the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing